1. Who we are
DL Furniture Assembling and Handyman ("DL," "we," "us," or "our") is an owner-operated furniture assembly and handyman service based in Irvine and serving Orange County, California. This Privacy Policy explains what information we collect through our website (https://www.dlassembling.com) and how we use it.
2. Information we collect
When you submit our estimate/contact form, we collect the information you choose to provide: your name, phone number, city, a description of your project, and any photos you upload. We may also receive basic technical information your browser sends automatically (such as the page you came from).
3. How we use your information
We use the information solely to respond to your estimate or service request; to schedule, prepare for, and perform the requested work; and to communicate with you about your project. We do not sell, rent, or trade your personal information to anyone.
4. Photos and videos of our work
After we perform a job, we may take photographs and videos of the work we complete — including all assembled furniture, installations, repairs, and other finished jobs, as well as "before" and "after" images — and use them to showcase our work on our website and social media. This photo and video content shows only the items or the work itself — never your name, address, contact information, faces, or other details that identify you. If you prefer that we not photograph or record your project, let us know before the appointment and we will honor that request. (See also our Terms & Conditions.)
5. How we share information
We share your information only with service providers that help us operate — for example, the messaging and email services we use to receive and read your request (such as Telegram and our email provider) and our website host. These providers process the data only to deliver your request to us.
6. Cookies and tracking
Our website uses minimal, essential cookies needed for the site to function. We do not currently run third-party advertising or analytics tracking on the site. If this changes, we will update this policy.
7. Data retention
We keep the information from your request for as long as needed to respond, complete the work, and maintain normal business records, and then delete it when it is no longer needed.
8. Your choices and California privacy rights
You may ask us what information we hold about you, to correct it, or to request that we delete it. Such requests must be made in writing — by email ([email protected]) or text message ((949) 416-5293) — and we will honor them where we are able. California residents have the right to know what personal information a business collects and to request its deletion; we honor these requests regardless of the size of our business.
9. Children's privacy
Our services and website are intended for adults. We do not knowingly collect personal information from children.
10. Security
We take reasonable steps to protect the information you share with us. No method of transmission over the internet is 100% secure, but we work to keep your data safe.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Effective date" above shows when it was last revised.
12. Contact us
DL Furniture Assembling and Handyman
Email: [email protected] · Phone: (949) 416-5293
Orange County, California